Delivery Options Overview

We’re pleased to offer flexible delivery solutions tailored to your convenience. In the Helsinki metro area (Helsinki, Espoo, Vantaa, Kauniainen), enjoy free delivery on orders over €100 via our Nordic Home Delivery service—under €100, a modest €15 fee applies. We deliver a full range of products—including fresh and frozen goods—directly to your door, Monday through Friday, with delivery arriving just one day after your order is placed

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

Shipping instructions

  • Any kinds of discounted methods are not applicable via webshop (student card, membership card, etc).
  • Once the order is paid, it is not possible to edit again. If you need to add something more, please place a new order.
  • It is not possbile to cancel the order if your order is already shipped.
  • Any request for returning or exchanging is not accepted, except for the quality problem.
  • Jiahe has no right to choose where Posti locates the parcel. Parcel might be sent to different pickup point according to their parcel amounts. If you have any questions related to pickup point, please contact Posti customer service.
  • Jiahe does not suggest customers order fresh or frozen products by Posti smart shipping or Posti home delivery. You have to take your own risk if you wish to order it.
  • Rice (10kg or above) cannot be delivered by Posti.
Shipping destinations

Helsinki, Espoo, Vantaa, Kauniainen

 

NORDIC HOME DELIVERY :

  • Free shipping for order over 100 euro. 15 euro shipping fee will be added for order under 100 euro. (If there is no lift in the building, cabbie will only deliver to the building entrance).
  • All products on webshop (including fresh, frozen products)
  • Every Monday to Friday （One day after the order was made）

POSTI SMART DELIVERY ：

  • Free shipping for order over 58 euro, to Posti pick up point. 9.9euro shipping fee will be added for order under 58 euro.
  • Excluding frozen products. Take your own risk for fresh products
  • Every Monday - Thursday （Order will be handled within 1-2 working days after order was made, based on the rule "the oldest to the newest")
Shipping to

Other cities in Finland

 

POSTI SMART DELIVERY :

  • Free shipping for order over 58 euro, to Posti pick up point. 9.9euro shipping fee will be added for order under 58 euro.
  • Excluding frozen products. Take your own risk for fresh products
  • Every Monday - Thursday （Order will be handled within 1-2 working days after order was made, based on the rule "the oldest to the newest")

POSTI SMART DELIVERY ：

  • Free shipping for order over 58 euro, to Posti pick up point. 9.9euro shipping fee will be added for order under 58 euro.
  • Excluding frozen products. Take your own risk for fresh products
  • Every Monday - Thursday （Order will be handled within 1-2 working days after order was made, based on the rule "the oldest to the newest")
Shipping destination

Estonia

 

POSTI SMART DELIVERY ：

  • Free shipping for order over 100 euro. 15 euro shipping fee will be added for order under 100 euro.
  • Excluding frozen products. Take your own risk for fresh products
  • Every Monday - Thursday （Order will be handled within 1-2 working days after order was made, based on the rule "the oldest to the newest")