IMPORTANT TO KNOW!

Due to technical shortage at the moment, we cannot add more shipping methods on our website. If you want to choose Jiahe own delivery service, make sure that you live in HELSINKI, or VANTAA, or Espoo areas and the minimun order for free Jiahe own delivery service is 100 euro! Otherwise, you need to pay 15 euro as a fee for Jiahe own delivery service! For other parts of Finland than HELSINKI, or VANTAA, or Espoo areas, Jiahe own delivery service is NOT an option! Frozen products can ONLY be shipped by Jiahe own delivery service!

 

Regarding to Posti smart shipping, please note that we do not have the right to decide which pickup point will Posti deliver. Due to COVID-19, the parel might be sent to service point where is not your preferable location. We appreciate your patience and understanding. 

 

请注意!

由于目前没有办法在网页上增加新的运输方式,请大家务必注意:只有赫尔辛基,万塔,和艾斯堡区可以选择佳禾配送上门服务,而最低订单金额必须是100欧!否则需要支付15欧的运输费用(如何支付在下图中有说)!芬兰除赫尔辛基,万塔和艾斯堡区域外,不能选择佳禾配送上门服务,也就是只能通过posti寄送!posti寄送不支持冰货!这意味着只有赫尔辛基,万塔和艾斯堡区域的佳禾配送上门服务可以购买冰货,其他一律不可以

有关Posti配送地址问题,请注意,我们没有权利决定邮局寄送的最终取件点。由于疫情,posti关闭了一些取件点,包裹可能会寄送到距离您家较远的取件点。我们感谢您的理解与支持!

 

为满足大家在疫情期间的购物需求,佳禾现推出网店购买运送服务(具体服务明细如下):

To better service customers during novel Covid-19 outbreak, we offer several delivery options as following:
       
地区
Area
配送方式
Shipping method
选购范围
(仅限网店商品)
Products on Webshop
配送时间
Delivery time
赫尔辛基大区
(赫尔辛基,艾斯波,万塔)

Uusimaa
(Helsinki, Espoo, Vantaa)
1. 佳禾配送:满100欧免配送费;未满金额需额外支付15欧元配送费(非食品类->送货上门服务->加入购物车)。

1. Jiahe delivery: Free shipping for order over 100 euro. 15 euro shipping fee will be added for order under 100 euro (Non-food -> Home Delivery Service -> Add to cart).
网店所有货物,包括冷冻货物

All products on webshop, including frozen products
赫尔辛基:每周一和周五
艾斯波:每周二和周四
万塔:每周三

Helsinki: Monday, Friday
Espoo: Tuesday, Thursday
Vantaa: Wednesday
2. Posti配送:满58欧包邮,送至就近Posti取件点。

2. Posti Smart Shipping: Free shipping for order over 58 euro, to the nearest Posti pick up point.
冷冻货物不配送

Excluding frozen products
周一至周五

Monday - Friday
3. Posti送货上门:额外支付15欧元服务费(非食品类->送货上门服务->加入购物车)。

3. Post Home Delivery: 15 euro service fee will be added (Non-food -> Home Delivery Service -> Add to cart).
冷冻货物不配送

Excluding frozen products
周一至周五

Monday - Friday
芬兰其它区域

Other cities in Finland
1. Posti配送:满58欧包邮,送至就近posti取件点。

1. Posti Smart Shipping: Free shipping for order over 58 euro, to the nearest Posti pick up point.
冷冻货物不配送

Excluding frozen products
周一至周五

Monday - Friday
2. Posti送货上门:额外支付15欧元服务费(非食品类->送货上门服务->加入购物车)。

2. Post Home Delivery: 15 euro service fee will be added (Non-food -> Home Delivery Service -> Add to cart).
冷冻货物不配送

Excluding frozen products
周一至周五

Monday - Friday
       
*注:
*Note:
     
1. 佳禾配送方式仅限疫情特殊阶段,疫情过后的配送方式将另外通知;
1. Jiahe delivery is only available during novel Covid-19 outbreak,service might be changed until furture notification.
2. 网店不支持任何适用于实体店购买时的折扣方式(如学生卡,会员卡等);
2. Any kinds of discounted methods are not applicable via webshop (student card, membership card, etc).
3. 订单一旦确认后,不可再作调整,如需额外加货,请重新下单;
3. Once the order is paid, it is not possible to edit again. If you need to add something more, please place a new order.
4. 包裹一旦发货,不接受取消订单要求;
4. It is not possbile to cancel the order if your order is already shipped.
5. 货物除质量问题外,不接受退货换货要求。
5. Any request for returning or exchanging is not accepted, except for the quality problem.